Contact
- Support email:
forgivease.app@gmail.com - Website:
https://nebojsa-design.github.io/forgivease/ - Expected response time:
We aim to respond within 5 business days. - Privacy contact:
forgivease.app@gmail.com
Urgent Help
ForgivEase support cannot provide emergency help, crisis response, medical care, legal advice, or protection services. In urgent danger, self-harm risk, violence, abuse, coercion, or severe distress, contact local emergency services, a crisis line, a trusted person, or a qualified professional now.
What Support Can Help With
- Questions about app navigation and practice flows.
- Issues with reminders, notification permission, or local settings.
- Issues with optional voice notes, microphone permission, or playback.
- Questions about local data deletion and local export behavior.
- Bug reports about crashes, frozen screens, or unclear app behavior.
- Questions about privacy, Terms of Use, or current MVP scope.
Support Request Template
Use this template when contacting support:
Subject: ForgivEase support request
Device:
Platform:
App build:
What happened:
What I expected:
Can support contact me about this issue:Private Practice Content
Avoid sending private practice notes, voice recordings, screenshots with sensitive content, or personal details unless they are necessary for the support request.